Term & Conditions

Last Updated: 12 August 2026

Welcome to Cheapest Tours Ltd. These Terms & Conditions apply to your use of our website, enquiries, quotations, bookings, payments and travel services.

By using our website or making a booking with us, you confirm that you have read, understood and agreed to these Terms & Conditions.

In these Terms & Conditions, “we”, “us” and “our” refer to Cheapest Tours Ltd. “You”, “your” and “passenger” refer to the person making an enquiry or booking with us.

1. About Cheapest Tours Ltd

CHEAPEST TOURS LTD

Company Registration Number: 17378345

Registered Office:

Office 1549, 85 Dunstall Hill,
Wolverhampton, United Kingdom,
WV6 0SR

Telephone: 021 3245 1549

Email: cheapesttours1@gmail.com

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activities
• Attempt to gain unauthorised access to our website or systems
• Copy, reproduce or commercially exploit our website content without permission
• Submit false, inaccurate or misleading information
• Use our website in a way that could damage, interrupt or affect its operation

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms & Conditions have been breached.

3. Enquiries and Quotations

All quotations provided by Cheapest Tours Ltd are subject to availability unless otherwise confirmed in writing.

A quotation does not guarantee the availability of flights, accommodation, transfers, visas or other travel services.

Prices and availability may change before a booking is confirmed due to changes made by airlines, hotels, suppliers, exchange rates, taxes, government charges or other third parties.

A booking will only be considered confirmed once we have received the required payment and issued the relevant booking confirmation or travel documentation.

4. Prices and Payments

All prices will be communicated to you before your booking is confirmed.

The amount required for a deposit or full payment will depend on the travel service or package booked.

Any outstanding balance must be paid by the due date stated on your booking confirmation or invoice.

Failure to pay the outstanding balance by the required date may result in cancellation of the booking and applicable charges.

Additional charges may apply for amendments, cancellations, changes, special requests or services provided by third-party suppliers.

5. Booking Confirmation

Once your booking has been confirmed, we will provide relevant booking information and documentation.

You are responsible for checking all details carefully, including:

• Passenger names
• Dates of travel
• Flight details
• Departure and arrival airports
• Accommodation details
• Travel dates
• Passport information
• Visa requirements
• Other travel arrangements

You should notify us immediately if any information is incorrect.

Cheapest Tours Ltd cannot be held responsible for errors that were provided or approved by the customer and were not reported within a reasonable time.

6. Flight Bookings

Flight tickets are subject to the terms, conditions and restrictions of the relevant airline.

Flight fares, availability, baggage allowances, schedules and seat availability may change.

Airlines may make schedule changes, delays, cancellations or other operational changes after a booking has been confirmed.

Where an airline changes or cancels a flight, we will assist you where reasonably possible in accordance with the applicable airline rules and your booking conditions.

Passengers should check their flight details before travelling and are advised to reconfirm their travel arrangements where appropriate.

7. Accommodation

Hotel accommodation is subject to availability and the terms of the relevant hotel or accommodation provider.

Room types, facilities, meal arrangements and other hotel services are provided according to the information available at the time of booking.

Hotels may occasionally make changes to room allocation, facilities or accommodation arrangements.

Where a supplier is required to provide alternative accommodation, we will communicate relevant information to the customer as soon as reasonably practicable.

Any issues relating to the condition, maintenance or service of a hotel should be reported to the hotel management immediately so that the supplier has an opportunity to resolve the matter.

8. Travel Documents

It is your responsibility to ensure that you have all documents required for your journey.

This may include:

• Valid passport
• Visa or entry permit
• Travel insurance
• Flight tickets
• Booking confirmations
• Health or vaccination documentation where applicable
• Any additional documents required by the destination country

You should check the entry requirements for every country you are travelling to or through.

Cheapest Tours Ltd is not responsible for losses arising from incorrect, incomplete, expired or missing travel documentation where the responsibility rests with the passenger.

9. Passport and Visa Requirements

Passengers are responsible for ensuring that they meet all passport, visa and entry requirements applicable to their journey.

Visa applications and decisions are made by the relevant embassy, government authority or visa provider.

Cheapest Tours Ltd cannot guarantee that a visa application will be approved.

Visa processing times can vary and may be affected by government authorities, documentation requirements or other circumstances outside our control.

Visa fees and related charges may be non-refundable depending on the rules of the relevant authority or service provider.

10. Changes and Amendments

Requests to change a booking are subject to availability and the terms of the relevant airline, hotel, tour operator or other supplier.

Additional charges may apply for changes or amendments.

Any fare difference, supplier charge, administration fee or other applicable cost must be paid before the requested change can be completed.

We cannot guarantee that requested changes will be possible.

11. Cancellation by the Customer

Cancellation requests should be made in writing by email or through another communication method accepted by Cheapest Tours Ltd.

Cancellation charges may apply depending on:

• The type of booking
• The supplier’s terms
• The airline’s fare rules
• The hotel or accommodation conditions
• The time remaining before departure
• Whether tickets or services have already been issued or used

Any refund will be subject to the applicable booking and supplier conditions.

Where a supplier does not provide a refund, Cheapest Tours Ltd may not be able to provide a refund for that particular service.

12. Cancellation or Changes by Suppliers

Airlines, hotels, transport providers and other travel suppliers may change or cancel services.

Where we receive notification of such a change, we will communicate the relevant information to you and provide reasonable assistance where applicable.

Your rights in relation to cancellations, significant changes and refunds will depend on the type of booking and the applicable law and supplier terms.

Where a booking constitutes a package travel arrangement, applicable UK package travel legislation may provide additional rights and protections.

13. Refunds

Refunds are subject to the conditions of the relevant booking and travel supplier.

Where a refund is due from an airline, hotel, tour operator or other supplier, the processing time may depend on that supplier.

We will process any refund due to you as soon as reasonably practicable after receiving the relevant funds or confirmation from the supplier, subject to applicable law.

Administration or supplier charges may be deducted where permitted by the applicable booking conditions.

14. Travel Insurance

We strongly recommend that all customers obtain suitable travel insurance before travelling.

Travel insurance should provide appropriate cover for circumstances such as medical emergencies, cancellation, delays, baggage loss or damage and other risks relevant to your journey.

It is your responsibility to check that your insurance provides sufficient cover for your particular travel arrangements.

15. Special Requirements

If you have special requirements relating to mobility, medical needs, dietary requirements, accessibility or other circumstances, please inform us at the time of booking.

We will make reasonable efforts to communicate your requirements to the relevant supplier.

However, the provision of specific facilities or services remains subject to the supplier’s availability and conditions.

16. Events Outside Our Control

We are not responsible for circumstances beyond our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Strikes or industrial action
• War or terrorism
• Political unrest
• Government restrictions
• Airport closures
• Airline or supplier operational disruption
• Epidemics or pandemics
• Changes in immigration or entry requirements
• Other extraordinary or unforeseeable circumstances

Where such circumstances affect your travel arrangements, we will provide reasonable assistance and communicate available options where possible.

17. Our Liability

Where Cheapest Tours Ltd acts as an agent or intermediary for a third-party travel supplier, the relevant supplier’s terms and conditions will also apply.

We are not responsible for the acts, omissions, delays, cancellations or failures of airlines, hotels, transport companies, visa authorities or other independent suppliers except where liability cannot lawfully be excluded or limited.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Where Cheapest Tours Ltd is the organiser of a package travel arrangement, our responsibilities and liabilities will be determined in accordance with the applicable package travel legislation and the terms of the relevant booking.

18. Customer Responsibilities

You are responsible for:

• Providing accurate information
• Checking your booking details
• Having valid travel documents
• Obtaining required visas
• Arriving at airports and departure points on time
• Following airline, hotel and supplier rules
• Complying with immigration and entry requirements
• Informing us promptly of any errors or changes
• Obtaining suitable travel insurance

Failure to meet these responsibilities may result in additional costs or disruption to your travel arrangements.

19. Complaints

If you experience a problem during your journey, please inform the relevant supplier or service provider as soon as possible so they have an opportunity to resolve the issue.

You should also contact Cheapest Tours Ltd as soon as reasonably practicable.

Complaints should preferably be submitted in writing to:

Email: cheapesttours1@gmail.com

We will review your complaint and aim to respond within a reasonable period.

20. Data Protection

We collect and process personal information in accordance with applicable UK data protection legislation and our Privacy Policy.

Personal information may be used to process bookings, provide travel services, communicate with customers and meet legal or contractual requirements.

For more information, please read our Privacy Policy.

21. Third-Party Websites

Our website may contain links to third-party websites.

These websites are operated independently from Cheapest Tours Ltd and may have their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

22. Intellectual Property

All content on the Cheapest Tours Ltd website, including text, graphics, images, logos, designs and other materials, belongs to Cheapest Tours Ltd or its respective licensors unless otherwise stated.

You must not reproduce, copy, modify, distribute or commercially use our website content without prior written permission.

23. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, suppliers, website or applicable legal requirements.

The latest version will be published on this page and will include the relevant “Last Updated” date.

24. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that may apply.

25. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

CHEAPEST TOURS LTD

Company Registration Number: 17378345

Telephone: 021 3245 1549

Email: cheapesttours1@gmail.com

Registered Office:

Office 1549, 85 Dunstall Hill,
Wolverhampton, United Kingdom,
WV6 0SR