Privacy Policy

Last Updated: 12 August 2026

At Cheapest Tours Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, make a booking or use our travel services.

1. Who We Are

Cheapest Tours Ltd

Company Registration Number: 17378345

Registered Office:

Office 1549, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR

Telephone: 021 3245 1549

Email: cheapesttours1@gmail.com

For the purposes of applicable UK data protection legislation, Cheapest Tours Ltd is responsible for handling your personal information in accordance with this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Full name
• Email address
• Telephone or mobile number
• Home or correspondence address
• Travel dates and destination
• Number of passengers
• Passport and travel document information where required for travel arrangements
• Visa-related information where required
• Booking and payment information
• Special travel requirements or preferences
• Communications you have with our team
• Information submitted through enquiry or booking forms
• Website usage and technical information, including IP address, browser type and device information

We only request information that is reasonably necessary for providing our services, processing enquiries and managing bookings.

3. How We Collect Your Information

We may collect personal information when you:

• Contact us by telephone or email
• Submit an enquiry through our website
• Request a quotation
• Make or enquire about a booking
• Submit a booking or contact form
• Communicate with us through online messaging services
• Subscribe to marketing communications
• Browse or use our website

We may also receive relevant information from travel suppliers or other service providers involved in arranging your booking.

4. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries
• Provide quotations and travel information
• Process and manage bookings
• Arrange flights, accommodation, transfers, visas and other travel services
• Communicate with you regarding your booking
• Process payments and maintain booking records
• Provide customer support
• Manage changes, cancellations or refunds
• Meet legal and regulatory requirements
• Protect our business against fraud or unauthorised activity
• Improve our website, products and services
• Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

5. Legal Basis for Processing

Where required under UK data protection law, we process personal information on one or more of the following legal bases:

Contract: Where processing is necessary to provide a service or manage your booking.

Legal Obligation: Where we are required to retain or provide information to comply with the law.

Legitimate Interests: Where processing is necessary for the reasonable operation, security and improvement of our business and does not override your rights.

Consent: Where you have given permission for a specific purpose, such as certain marketing communications.

Where we rely on consent, you can withdraw your consent at any time.

6. Sharing Your Information

We do not sell your personal information.

Where necessary to provide the services you request, we may share relevant information with trusted third parties, including:

• Airlines and flight providers
• Hotels and accommodation providers
• Visa and travel service providers
• Transport and transfer providers
• Payment service providers
• Technology and website service providers
• Professional advisers
• Government, regulatory or law-enforcement authorities where legally required

We only share information that is reasonably necessary for the relevant service or legal requirement.

7. Travel and Passport Information

For certain travel services, we may need to collect passport details, visa information and other travel documentation.

This information may need to be shared with relevant airlines, hotels, visa providers, authorities or other travel suppliers to arrange your journey.

We take reasonable steps to protect such information and only use it for legitimate travel, booking, administrative or legal purposes.

8. Payment Information

Payments may be processed through third-party payment providers.

Where payment processing is handled by a third-party provider, your payment information may be processed directly by that provider in accordance with its own privacy policy and security procedures.

We do not intend to store complete payment card details unless this is necessary and legally permitted.

9. Marketing Communications

If you have agreed to receive marketing communications from us, we may contact you about:

• New travel packages
• Special offers
• Travel services
• Seasonal promotions
• Relevant travel updates

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in the communication.

10. Cookies

Our website may use cookies and similar technologies to:

• Make the website function properly
• Remember certain preferences
• Understand how visitors use our website
• Improve website performance
• Analyse website traffic
• Support relevant marketing activities where applicable

You can manage or restrict cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Managing your booking or enquiry
• Providing our services
• Resolving complaints or disputes
• Meeting accounting, legal or regulatory requirements
• Maintaining appropriate business records

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

13. Your Data Protection Rights

Subject to applicable law, you may have rights including:

• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to request restriction of processing in certain circumstances
• The right to object to certain processing
• The right to withdraw consent where processing is based on consent
• The right to data portability in applicable circumstances

To exercise your rights, please contact us using the details provided below.

14. Third-Party Websites

Our website may contain links to third-party websites, including airlines, hotels, payment providers or other travel-related services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. International Data Transfers

Some of our travel suppliers, service providers or partners may operate outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law.

16. Children’s Privacy

Our website and services are not specifically directed at children.

Where travel arrangements involve children, personal information may be collected from a parent, guardian or authorised adult where necessary to arrange the relevant travel services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data protection practices.

The latest version will always be published on this page with the relevant Last Updated date.

18. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact us.

CHEAPEST TOURS LTD

Company Registration Number: 17378345

Telephone: 021 3245 1549

Email: cheapesttours1@gmail.com

Registered Office:

Office 1549, 85 Dunstall Hill,
Wolverhampton, United Kingdom,
WV6 0SR